Technical Delivery
Content Delivery Specifications
This page defines the delivery requirements for content submitted to NDO Network. These standards are intended to remove guesswork. Submissions should be final, platform-ready, accurately labeled, and delivered at a quality level appropriate for premium presentation. Where applicable, both a minimum accepted specification and a preferred high-end master specification are listed below.
Video Delivery
Exact requirements for accepted containers, codecs, frame rates, minimum resolution, and preferred high-end master delivery.
Artwork Delivery
Clear minimum and preferred master sizes for thumbnails, hero banners, transparent logos, and episodic artwork.
Metadata & Structure
Required title metadata, creator credits, series structure, episode organization, and delivery clarity.
Approval Standards
Technical and presentation issues that may cause a submission to be returned for revision or declined.
General
General Submission Rules
All submitted media must be final presentation assets, not works in progress.
All delivered files must be final, reviewed, and ready for platform evaluation.
Temporary exports, draft media, placeholder artwork, and incomplete metadata are not acceptable for final review.
Video, images, metadata, and episodic structure must all match each other.
Title logos should be delivered when available so platform cards, banners, and preview states can use branded artwork instead of plain text.
If a format, size, or specification is not explicitly listed as accepted, do not assume it is approved.
Technical compliance supports review, but does not guarantee placement on the platform.
NDO Network may request revised files, updated artwork, or corrected metadata before approval.
Video
Video File Requirements
Video delivery must prioritize compatibility, playback quality, and premium presentation.
Accepted
MP4 files encoded with H.264 video and AAC audio.
1080p as the minimum accepted delivery resolution.
1440p and 4K masters as preferred high-end delivery files.
30fps delivery when source is 30fps.
60fps delivery when source is 60fps.
Consistent aspect ratio across the full runtime.
Not Accepted
AVI files.
WMV files.
MPEG-2 program stream files for standard title delivery.
Low-quality re-rips, visibly recompressed exports, or poor transcodes.
Files with obvious macroblocking, banding, motion smearing, or severe compression damage.
Files containing editing guides, temporary graphics, or non-final overlays that are not part of the actual title.
Video Quality Standards
All submitted video should be suitable for playback on large displays and high-resolution screens.
Do not upscale low-quality footage simply to meet a listed resolution target.
Avoid crushed blacks, blown highlights, excessive sharpening, and color distortion.
Motion clarity should be preserved, especially for gameplay or high-action content.
Dark scenes should retain detail and should not show obvious compression banding.
Images
Thumbnail Requirements
Thumbnails are required for all titles and must be visually strong, sharp, and platform-ready.
Accepted
WEBP thumbnails.
JPG or JPEG thumbnails exported at high quality.
PNG thumbnails when appropriate.
1920x1080 as the minimum accepted size.
2560x1440 as the preferred high-end thumbnail master.
Artwork that accurately represents the submitted title, episode, or experience.
Not Accepted
GIF files.
BMP files.
TIFF files for normal title thumbnail delivery.
Vertical poster art submitted in place of a standard landscape thumbnail.
Blurry, stretched, pixelated, or visibly compressed images.
Misleading artwork that does not accurately match the submitted content.
Hero Banner Requirements
Hero artwork is used on premium display surfaces and should be delivered at a higher standard than basic thumbnail art.
Do not place critical faces, logos, or text directly in extreme corners.
Avoid over-cluttered compositions that compete with interface overlays.
Do not relabel low-resolution thumbnail art as hero art.
Hero art should feel premium and suitable for large-screen presentation.
Title Logo Requirements
Title logos are used over preview video, hover cards, large detail modals, and hero banners. When a logo is provided, it replaces plain title text in those surfaces.
Accepted
Transparent PNG or WEBP title logos.
Horizontal title treatments with enough padding for clean placement.
High-resolution logos that remain sharp on TV and desktop screens.
Logo artwork that matches the submitted title name and final platform metadata.
Not Accepted
Logos flattened onto solid black, white, or colored rectangles.
Low-resolution screenshots, thumbnails, or poster crops used as logos.
Logos with unreadable text, heavy compression artifacts, or accidental background edges.
Title logos that do not match the submitted content title.
Series Artwork and Episode Image Requirements
Series submissions must be organized with clear series-level and episode-level artwork.
Each series should include a primary series thumbnail.
Each series should include hero artwork when available.
Each episode should include an episode thumbnail whenever possible.
Episode imagery should visually match the correct episode and not be reused incorrectly across unrelated titles.
Series
Series, Seasons, and Episode Structure
Series content must be delivered with clear organizational structure so it can be presented correctly on-platform.
Accepted
Consistent season naming and episode naming.
Sequential episode numbering.
Series artwork plus episode-level artwork when available.
Clear separation between series-level metadata and episode-level metadata.
Not Accepted
Mixed episode order.
Duplicate episode numbers assigned to different episodes in the same season.
Missing season or episode numbering when numbering is required for clarity.
Series delivered as an unstructured collection of unrelated files.
Audio
Audio Requirements
Audio must be clean, balanced, and ready for streaming playback without major corrective work.
Audio Review Notes
Clipping, distortion, or blown-out levels may be rejected.
Dialogue should not be buried under music or effects unless creatively intentional.
Extreme volume jumps between sections are not acceptable.
Broken channel balance, damaged exports, or obvious audio corruption may be returned.
Subtitles
Captions and Subtitle Requirements
Captions improve accessibility and platform quality. When delivered, they must be accurate and reviewed.
Accepted
SRT subtitle files.
Reviewed and corrected captions.
Dialogue that closely matches spoken words.
Not Accepted
Untimed transcript documents in place of subtitle files.
Severely inaccurate auto-captions submitted as final.
Subtitle files that are not synced to the delivered master.
Metadata
Required Metadata
Metadata is mandatory. Missing, weak, or inaccurate metadata may delay review or cause the submission to be returned.
Required for all titles
Title name
Description or synopsis
Creator name or credited entity
Language
Quality tier
Content rating
Required when applicable
Rating reasons
Game title
Game type
Season number
Episode number
Episode title
File Naming
File Naming and Delivery Clarity
Files should be named clearly enough that review staff can identify what they are without guessing.
Use consistent title naming across video files, thumbnails, hero art, subtitles, and metadata.
Logo files should clearly include logo or title-logo in the filename.
Series and episode deliveries should clearly indicate season and episode where applicable.
Avoid filenames such as finalfinal2, export_new, untitled, or random camera-style strings.
A reviewer should be able to identify the title and asset type from the filename alone.
Rejections
Common Reasons Content Is Returned or Rejected
The following issues commonly cause submissions to be returned for correction or declined.
Wrong file format or unsupported delivery type
Video below minimum accepted resolution
Low-quality or heavily compressed video
Blurry, stretched, or pixelated thumbnail artwork
Hero art below minimum accepted size
Logo files delivered with a solid background instead of transparency
Missing required metadata
Broken episode structure or incorrect ordering
Audio clipping or severe mix problems
Mismatched artwork and metadata
Unreviewed subtitles with poor timing or accuracy
Files that appear incomplete, temporary, or unfinished
Final
Content Approval Standards
All submitted content is reviewed against these standards before being approved for distribution on NDO Network.
These specifications define the minimum technical and presentation requirements for content delivered to NDO Network. Submissions that do not meet these standards will be returned for revision or declined.
Meeting these requirements does not guarantee placement on the platform. All content is evaluated based on quality, presentation, structure, and alignment with NDO Network programming standards.
NDO Network reserves the right to request updated files, revised artwork, corrected metadata, or structural changes before approval. Content may be rejected if it does not meet platform expectations even if technical requirements are satisfied.